In our work with organizations around the world across a variety of industries, we’ve noticed a disturbing phenomena. Teams are stuck. Stuck doing things the way they’ve always done them. Stuck with workarounds to systems that no longer work. Stuck in silos unaware that there’s a best practice right around the corner that would make their work easier. FOSU (fear of speaking up)
abounds, while employees stay silent, holding back their best thinking to improve the business.
But not everywhere. Some cultures are full of courageous, innovative teams speaking frankly about their concerns, sharing best practices and solving problems on their own.
What makes the difference?